Frequently Asked Question
You can create an account here by entering your contact and shipping details. It's a 3 level process. Please make sure to give complete details.
Once the account is created, you can simply add products to your shopping cart, continue checking out and confirm your order.
Make sure that the information entered and accurate. Check the required boxes. If the problem still prevailes please feel free to contact us at 8009080 or firstname.lastname@example.org
Your data is totally secured in our hands. We use your data;
- To personalize your experience
- To improve customer service
- To process transactions
Currently the products can be purchased with
- VISA Card
- card/cash on delivery
For regular orders a shipping charge of AED 15 is applicable. For all other orders of AED 300 and above it's free delivery
Customer will receive a confirmation mail once the order is placed successfully. On the meantime a request will be forwarded to the processing department in which it will be arranged, quality checked, packed and dispatched to the courier hub. From the courier hub it will be delivered directy to the customer's hand.
The standard delivery period is 3 working days. However it can get delayed;
- According to the product availability
- If the customer's information is incomplete
- If the customer fail to respond to the courier
- If the customer location is a remote area
Confirmation mail will be forwarded to the customer's email ID at the placement of every successful order. If the confirmation is not received, the order can either be unsuccessful or the email ID you provided can be wrong
Yes. Once the order is confirmed, the detailed invoice will be forwarded to your email
You can track your product status at Track Your Order with your AWB no. Or you can contact to our customer care no to know the product status
The purchase can be cancelled, only before it is confirmed. Once it is confirmed, you will have to contact our customer care to cancel and alter your order.